Privacy Policy

1. Information We Collect

When you register on MURAMMATWALA, we collect basic contact information including your full name, Pakistani mobile number (e.g. 0300 1234567), email address (optional), and chosen location/area (such as Sanghoi, Jhelum). For service providers, we also collect trade details, workshop addresses, and verification information.

2. How We Use Your Information

• To connect customers with nearby verified service providers.
• To send notifications regarding appointment confirmations and job requests.
• To display verified provider listings, ratings, and customer reviews.
• To safeguard platform integrity and prevent fraud.

3. Phone Number Privacy

Service providers can control whether their phone number is publicly visible on their profile page or kept private for direct in-app messaging. For customer service requests, phone numbers are shared only with the specific technician assigned to that job for coordination.

4. Data Security

Passwords and sensitive account tokens are protected with industry-standard bcrypt hashing and secure HTTP cookies. We never sell your personal data to third-party advertising brokers.

5. Contact Our Privacy Team

If you have questions regarding your data or wish to request account deletion, please email us at: privacy@murammatwala.com