Terms of Service

1. Acceptance of Terms

Welcome to MURAMMATWALA. By using our website, requesting services, or registering as a service provider in Sanghoi, Jhelum, or anywhere in Pakistan, you agree to be bound by these Terms of Service.

2. Marketplace Platform Nature

MURAMMATWALA operates as a hyperlocal marketplace facilitating direct connection between local customers and independent third-party service professionals. Service contracts, quality agreements, and payments are strictly between the customer and the provider.

3. Provider Responsibilities

• Providers must provide accurate identity and contact information.
• Maintain punctuality for scheduled appointments and customer requests.
• Provide fair and transparent pricing in Pakistani Rupees (PKR) without hidden charges.
• Comply with local trade laws and safety regulations.

4. Customer Responsibilities

• Ensure safe and reasonable access to the property for home service visits.
• Inspect the completed work before making cash payment to the provider.
• Provide honest and respectful feedback in verified customer reviews.

5. Authentic Verified Reviews

Reviews on MURAMMATWALA may only be submitted by customers who have engaged in a verified service visit. Fake reviews or misleading feedback will result in immediate profile suspension.